Customer Testimonials

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DealerRater Jan 28, 2025

I recently had an amazing experience with Kia Werner in Tallahassee, Florida, and I wanted to share my thoughts. Living in Panama City, I was initially concerned about the logistics of purchasing a vehicle from a different city. However, Werner made the entire process incredibly smooth and convenient. From the start, Leland was very responsive and attentive to my needs. I was able to handle everything over the phone and through email, which saved me a lot of time and hassle. The best part was that they even delivered my new vehicle directly to my home in Panama City. When ...

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DealerRater Jan 1, 2025

Christopher Bailey was a friendly and outstanding salesman, represents Kia very well by his professionalism and courtesy. He provided a personalized experience that we greatly appreciated. I would not hesitate to buy another car from h.

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DealerRater Dec 30, 2024

The sales gentleman I had Mr David was the most helpful and down to earth salesman’s he was very patient and understanding with me I would highly recommend this place and the finance manager was excellent and went up and beyond to get me in my car

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DealerRater Dec 18, 2024

I came in for a routine oil change and tire rotation. Thank to the excellent service provided by Michael Wrye we were able to take care of a minor recall notice as well.

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DealerRater Nov 13, 2024

I have a nice experience. My salesman, Tyrique Faust, made it possible! Thanks so much!

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DealerRater Oct 9, 2024

Thank for your excellent service. Service was outstanding. Giving a special thanks to Mario Rodriquez

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DealerRater Oct 2, 2024

Great job and customer service by Mr Jermaine coleson thanks again for everything and communication

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DealerRater Sep 27, 2024

Christian was very helpful and friendly. I’ve always liked Kia Werner. I am a satisfied customer.

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DealerRater Sep 26, 2024

I have been getting my vehicles serviced for 5 years with Werner Kia and great customer service quick response time and awesome communication about my vehicles thanks to Mr. Cornelius Thompson my advisor my helping make my vehicle service experience awesome.

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DealerRater Sep 20, 2024

Amazing Customer service. He is extremely honest and knowledgeable when it comes to cars. I left happily and with a sound mind after doing business with Mr Bailey. He is by far one of the most impressive salesmen I have ever encountered. I will be recommending this gentlemen to anyone looking to purchase a new vehicle in the future. Amazing Work!

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DealerRater Sep 11, 2024

If you’re looking for a good communicative associate to deal with Cornelius Thompson is the one. Very patient and prompt with getting things taken care of. —

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DealerRater Sep 10, 2024

Mr. Michael Wyre was very attentive to my needs and ensured I was satisfied the service provided prior to me leaving as he always does.

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DealerRater Sep 10, 2024

I had an appointment at 7:30 am and arrived slightly early. As the time reached closer to 7:30 there were quite a few cars waiting which automatically had me thinking the start up process would take a while. As soon as 7:30 hit about 5 associates came and assisted everyone. I was assisted by Mario Rodriguez and he helped me get everything done in a timely fashion before it started raining so thank you.

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DealerRater Aug 27, 2024

Thanks a lot! Mr. Michael Wyre, you're the best. Great customer service. Keep up the great work

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DealerRater Aug 17, 2024

We are an on car family with a disabled family member. We need something that would accommodate a folding wheel chair. Chad Dukes and the team, spotted a recent trade in and got us in to it for what we could afford. Thanks.

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DealerRater Jul 30, 2024

Cornelius Thompson was professional, prompt and a delight to work with. I would return to Werner when the need arises.

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DealerRater Jul 25, 2024

Was kind of nervous because I just got off work but Cornelius Thompson helped very much eased my nerves and made it possible to have one of the best experiences I had. I recommend him to anyone!

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DealerRater Jul 19, 2024

Werner Kia made the car buying experience quick and easy. We were very satisfied with our purchase.

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DealerRater Jul 16, 2024

It was nice. And when they say they work with you they work with you. I just want to say thank you for giving me a chance and a wonderful car that me and my kids can finally move around in.

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DealerRater Jul 15, 2024

Jermaine Colson was excellent. Explained everything and was very easy to speak with and nice.

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DealerRater Jul 8, 2024

She was a great sales consultant although no longer at KIA, she has left to pursue her future in another field. We wish her the best!

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DealerRater Jul 6, 2024

We had a wonderful experience with Tyrique Faust. He was so kind, patient and professional with us during the whole process. We appreciate and highly recommend him!

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DealerRater Jul 5, 2024

Michael Ware was great. He always makes sure that I am taken care of. He is a good listener keeps me on top of what is needed for my car. Thanks Mike

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DealerRater Jun 20, 2024

I recently visited the service department at Werner KIA where I experienced a warm welcome and attentive service. Cornelius Thompson, my service advisor, was both knowledgeable and worked efficiently to address my concerns.

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DealerRater Jun 6, 2024

Needed service on our 2020 KIA Sportage and to take care of a recall ticket. We worked with Mario Rodriguez at the service center to schedule and handle the work. Have to say that Mario is one of the most customer oriented service personnel I have ever worked with; prompt and efficient in keeping us informed of the work. Parts needed to be ordered before the work could be completed and Mario stayed right on top of it to make it happen .... and proactively keep us informed.

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DealerRater Jun 5, 2024

My experience with Tyrique Faust was superb. He listened and understood my needs/wants and made sure I was satisfied with my pick which was the 3rd vehicle I looked at. He didn’t try to rush me even though I was rushing and made sure all of my questions were properly answered.

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DealerRater Jun 3, 2024

The service department has been greatly improved. My Service Consultant Mario expeditiously handled my repair, including warranty coverage. Marion did an excellent job keeping me informed of the progress of the repairs.

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DealerRater May 15, 2024

The best part of my buying experience was working with my salesman, Christian Ward! Christian was knowledgeable and answered all of my questions. Highly recommend Christian!

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DealerRater May 7, 2024

Always great customer service everytime. Any issue I have , I am accomidated by the staff and service team.

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DealerRater May 7, 2024

Cornelius provided. excellent Customer service. I enjoy the waiting room and the snacks provided. My only concerns is the wait time .

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DealerRater May 3, 2024

I was very pleased to see that the customer service has improved. Corneluis Thompson was extremely helpful and was very informative on the status of my vehicle. He has restored my faith in the service at the Kia dealership

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DealerRater Apr 17, 2024

We needed to get my daughter a car on short notice, her current vehicle at the time had a blown engine. She goes to school in Tallahassee and we leave hours away. From the moment we stepped into Werner Kia, Tyrique Faust gave us an amazing experience. We have bought several cars over the years, but the experience with Tyrique Faust was top tier. We were able to get my daughter the car of her dreams and left the dealership happy. Thank you again Werner Kia and Tyrique Faust for all of your help.

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DealerRater Apr 12, 2024

Great Customer Service! Excellent team they get you in and out. If you need any assistance with your Vehicle they will help you. Thanks to Mr. Michael Wyre

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DealerRater Apr 11, 2024

I purchased a 2022 Kia soul in 2021. I was so impressed with the vehicle and the services at Werner Kia. Three weeks ago I bought another 2024 Kia soul. I recently came in for a oil change on 4/10/24 for my 2022 soul and as usual great service.

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DealerRater Apr 11, 2024

Nice sellers and service staff. They are all friendly and helpful. Highly recommend this dealer.

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DealerRater Apr 9, 2024

Michael Wyre showed the same professionalism I have come to expect when dealing with him. I recommend that anyone seeking to purchase a vehicle contact him; he goes out of his way to ensure the customer is satisfied and the same level of courtesy and professionalism remains even after the purchase. Each time I visit the dealership for scheduled maintenance, Mr. Wyre is there to help.

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DealerRater Apr 6, 2024

Thomas Good was my salesman. He was wonderful. He listened. He answered all my questions. This was my first time ever buying a new car in my experience at Kia❤️ was amazing. They really made me feel special. I will definitely buy another car from this dealership in Tallahassee Florida.

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DealerRater Apr 5, 2024

Joshua Cunningham, my sales representative, was amazing! I have never had a better car-buying or finance experience. I was nervous at first but Joshua Cunningham was very pleasant and supportive, and the entire team made the experience enjoyable. Excellent dealership and incredible experience!

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DealerRater Apr 4, 2024

Jermaine was very helpful and curious. He checked my car in for a recall service and called me when the work was complete.

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DealerRater Apr 2, 2024

Thomas Good is the GOAT! Smooth from test drive to finance. No pressure-it was almost a relaxing experience with him as my guide. Nick helped me structure a deal with all of the extras and none of the hassles. My first brand new car was a great experience and my second Kia is the perfect car.

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DealerRater Mar 27, 2024

This is one of the best dealership I have dealth with. Very efficient from the person on the phone to the service center. Gwen on the phone was very helpful. Cornelius in the service section has been wonderful who kept me informed while I waited. He explained everything to me. I am very satisfied.

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DealerRater Mar 27, 2024

Thank you, Cornelius Thompson, for your assistance while getting my car serviced. Everything went very smoothly and I had no issues to contend with in the process. Thanks again!

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DealerRater Mar 27, 2024

Mr Michael Wyre was my consultant advisor. He is a really nice guy and very professional. He takes very good care of customers, explains issues to you when something is questionable.

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DealerRater Mar 23, 2024

Had a Great Service appointment, Very professional, kept me informed, over heard other customers complain, But Mack Black kept me Informed thru out, So I told them to ask for my Service guy.

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DealerRater Mar 21, 2024

My car-buying experience was smooth and easy. The whole staff, especially my sales representative Chad Dukes, were super helpful. I would recommend Werner Kia to anyone looking to get a car.

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DealerRater Mar 18, 2024

My vehicle gear shift was locked on my 2020 Telluride. The windows, door locks, trunk, wipers and several other components didn’t work. I took it in to determine the problem and after troubleshooting it was determined that rodents had damaged the harnesses. Mario Rodriquez and the Service Manager Steve was able to provide me a loaner while they made the necessary repairs. They were diligent in keeping me posted along the way. This is what real Customer Service is all about. Taking care of your customers and they will continue to patronize and promote your business to their family and ...

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DealerRater Mar 14, 2024

Service was prompt and professional. Was given an end time, which I appreciate, and it was done before then. Cornelius was very professional, and so far in the years that I have been dealing with Kia, I bought my first one brand new back in 2008 second one 2015 and third one 2021. Cornelius has given me the best service in all my years of dealing with Kia

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DealerRater Mar 14, 2024

Cornelius Thompson was a great help. Didn’t take him long to get me in the system when I needed him most. Drove almost an hour to get there & he didn’t disappoint. Once again thank you Cornelius Thompson for all your hard work.

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DealerRater Mar 13, 2024

I go here for all my recall and basic maintenance for my Kia. I've had my car for 9 years and I get good service here.

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DealerRater Mar 13, 2024

The staff were very knowledgeable, friendly ,and patient. Christian Ward was very helpful!!great salesman!!

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DealerRater Mar 12, 2024

I Love the service that I received at Werner Kia in Tallahassee Fl and the advisor Cornelius Thompson was very friendly and professional.

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DealerRater Mar 12, 2024

Very informative service members, Mario Rodriguez was a great Service Advisor and kept me updated throughout the whole process.

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DealerRater Mar 2, 2024

They are very helpful and kind and understanding and they make sure to get you a good deal.

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DealerRater Feb 28, 2024

I have never enjoyed buying a car. Werner Kia and my dealer, Christian Ward made my buying experience not only easy, but so much fun. Christian was able to explain things to me and make me feel comfortable with my purchase without ever pushing. His knowledge and experience helped me feel so much at ease. All of the dealers there and our finance person were so helpful, friendly,and professional. I have sent many of my friends and family to to see Christian, and will do so in the future. Great Job Werner Kia for hiring such awesome people like ...

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DealerRater Feb 21, 2024

Thankful for squeezing me in for a tire change without an appointment. Only issue was that they initially installed the wrong tire, which I find odd since the tire being removed was identical to the new replacement. Unfortunately this resulted in an excessive timeframe for one tire change.

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DealerRater Feb 16, 2024

They have great customer service. I have been a customer for four years. Never had a problem.

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DealerRater Feb 16, 2024

Derrick made my visit pleasant and quick! We had a brief conversation that made me laugh and uplifted my mood! You never know how a person is doing, so being kind is important! He made sure my K5 was serviced as requested, and replaced my air cap that was left of the previous visit. 😊

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DealerRater Feb 16, 2024

Michael Wyre is great. He is the only person I will deal with at Werner Kia.

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DealerRater Feb 15, 2024

Keviron Rollins was an absolute pleasure to work with. I felt no pressure, which I experienced at other local dealerships. He took all of my needs into consideration, including pricing, and actually recommended a trim level lower than what I went with. I’ve NEVER had someone truly hear me at a car dealership and NOT try to sell me something way out of my budget. This was a first. I narrowed down my vehicle search and finally decided I wanted to go with the Telluride. I was actually planning on purchasing out of town, but, after my experience with ...

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DealerRater Feb 9, 2024

The dealership was nice. Plenty of inventory. Very easy to work with and Keviron Rollins was very helpful in getting us in a great vehicle for a good price.

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DealerRater Feb 9, 2024

They get to the work quickly and do a good job getting you on your way as soon as possible.

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DealerRater Feb 3, 2024

Michael Welsh helped me find my new vehicle. He was so patient,nice, and answered all the questions I have. I didn't feel pressured and they made this experience wonderful. I'm glad I chose them for my new vehicle. I would recommend them to others looking for a new car. Thank you Michael and the Werner Kia crew!

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DealerRater Jan 25, 2024

Great! They always take care of me and do a great job. Michael Wyre is the best!

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DealerRater Jan 24, 2024

AWESOME purchasing experience from the Werner Team…ESPECIALLY from Khadiayah ( Dee) Ellison. I would definitely recommend this dealership to a perspective buyer…and to Dee Ellison as a sales rep.

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DealerRater Jan 24, 2024

I am very satisfied with the service I received on my suv. Mr. Venderrick McCray did a good job.

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DealerRater Jan 21, 2024

It’s a ok great olace to go The service guy Michael W is the goat

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DealerRater Jan 20, 2024

As a walk in needing maintenance services done on my car, Werner Kia staff did an excellent job by getting me in and out. My wait time was a little less than an hour and a half. Mr. Michael Wyre in the service department, went over the services done on my car in detail and made sure I satisfied before leaving. My car drives smooth and sounds like a brand new car. Great team and outstanding customer service! Thank you Werner Kia.

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DealerRater Jan 19, 2024

I was impressed with Michael Wyre‘s professionalism and customer service. Thanks again Michael for your service!

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DealerRater Jan 10, 2024

Pleasure as always dealing with Mr Thompson ……….thanks for your patience and support service. I j

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DealerRater Jan 10, 2024

Cornelius Thompson is very friendly and professional he keeps you updated on what is going on

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DealerRater Jan 9, 2024

Friendly interaction with customers. Easy service for what I wanted. No hassle when picking up my car.

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DealerRater Jan 6, 2024

Just bought my 3rd Kia and I’ve been pleased with Werner Kia. Cornelius Thompson is a great service advisor.

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DealerRater Jan 6, 2024

I worked with Chad Dukes at Werner Kia in Tallahassee and he was great to work with. He and Leland listened to what I was wanting and they found exactly that. The time spent there was enjoyable. Not typically what I have said about car dealerships in the past.

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DealerRater Jan 2, 2024

I have dealt with Kia since I purchased my 2016 truck and is paid off...I chose to continue to come to Kia because Kia is the only service that worked on my truck...the main reason is because the employee Michael Wyre listens when I tell him about the problem I have with the truck and gives me a good understanding of the matter....his advice has given me great comfort when I come for service. I thank you Werner Kia for Michael Wyre and taking care of my service for many years and hopefully more to come..Claria Gibson

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DealerRater Dec 26, 2023

I came in for a recall on my 2017 Sportage engine and was helped by Michael Wyre. The repair took some time, but Michael kept me updated and made sure I had a loaner vehicle for the duration. They definitely do their best to make sure customers are taken care of and their attention to detail is appreciated!

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DealerRater Dec 23, 2023

Michael Wyre was beyond amazing and very helpful during my experience at Werner Kia. He continuously kept me informed about my car and the services being done. As well as broke down everything required during my service. He answered every question I had so that I understood.

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DealerRater Dec 13, 2023

Great service start to finish. Great pricing and great customer service. All the staff were pleasant and easy to deal with.

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DealerRater Dec 3, 2023

Michael Wyre and team helped get the extended warranty plan and engine replacement for my Kia Sorento which was an excellent benefit for me. They were very nice and professional along the entire months long journey.

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DealerRater Dec 1, 2023

It was okay. I sat in the car for 30 mins before they were able to take me my car, during those 30 mins 2 staff did check on me

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DealerRater Nov 28, 2023

Mario Rodriquez kept me informed about my service date and repair on my SUV. Service completed within hour and a half.

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DealerRater Nov 24, 2023

Jeremy Patterson was great, personable, friendly and courteous. He fit me into the schedule when I showed up for what I thought was my pre-scheduled oil change visit that the dealership supposedly scheduled me for when I bought the car, but apparently did not schedule me. Instead of turning me away, Jeremy put me on the schedule and I was in and out in no time at all. Thanks Jeremy

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DealerRater Nov 22, 2023

Front desk guys were super sweet and informative of what was going on with my car!

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DealerRater Nov 20, 2023

Jeremy Patterson was excellent. He made sure everything was perfect. It's the first time I've ever had a truly pleasurable experience. I highly recommend Werner KIA and be sure to ask for Jeremy if you want the best service!

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DealerRater Nov 20, 2023

Kia service was great! The waiting area was full of complimentary snacks and coffee. Daughter and I were occupied with TV

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DealerRater Nov 20, 2023

I appreciated the directness. They asked me my budget and I told them and without a doubt in their mind they found me my right car. They even were able to help me get it down to a price I can truly afford.

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DealerRater Nov 18, 2023

Great experience, quick response upon arrival and great customer service from the representative, he answered all questions, needed.

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DealerRater Nov 18, 2023

I had an awesome experience. The dealership was clean and comfortable and the service was prompt.

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DealerRater Nov 18, 2023

Great service, very knowledgeable and helpful. I would buy there again if I need to

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DealerRater Nov 17, 2023

Great service, and amazing customer support. Every time I need help or assistance I am instantly provided with such. I really appreciate the team.

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DealerRater Nov 17, 2023

Mr. Wyre took good care of me. He showed concern and made me feel very assured and welcomed.

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DealerRater Nov 16, 2023

Jeremy Patterson was super helpful and made sure to communicate everything that was happening with my car so that there were no surprises.

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