Customer Testimonials

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DealerRater Mar 1, 2024

They are very helpful and kind and understanding and they make sure to get you a good deal.

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DealerRater Feb 27, 2024

I have never enjoyed buying a car. Werner Kia and my dealer, Christian Ward made my buying experience not only easy, but so much fun. Christian was able to explain things to me and make me feel comfortable with my purchase without ever pushing. His knowledge and experience helped me feel so much at ease. All of the dealers there and our finance person were so helpful, friendly,and professional. I have sent many of my friends and family to to see Christian, and will do so in the future. Great Job Werner Kia for hiring such awesome people like ...

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DealerRater Feb 21, 2024

Thankful for squeezing me in for a tire change without an appointment. Only issue was that they initially installed the wrong tire, which I find odd since the tire being removed was identical to the new replacement. Unfortunately this resulted in an excessive timeframe for one tire change.

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DealerRater Feb 16, 2024

They have great customer service. I have been a customer for four years. Never had a problem.

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DealerRater Feb 15, 2024

Derrick made my visit pleasant and quick! We had a brief conversation that made me laugh and uplifted my mood! You never know how a person is doing, so being kind is important! He made sure my K5 was serviced as requested, and replaced my air cap that was left of the previous visit. 😊

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DealerRater Feb 15, 2024

Michael Wyre is great. He is the only person I will deal with at Werner Kia.

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DealerRater Feb 15, 2024

Keviron Rollins was an absolute pleasure to work with. I felt no pressure, which I experienced at other local dealerships. He took all of my needs into consideration, including pricing, and actually recommended a trim level lower than what I went with. I’ve NEVER had someone truly hear me at a car dealership and NOT try to sell me something way out of my budget. This was a first. I narrowed down my vehicle search and finally decided I wanted to go with the Telluride. I was actually planning on purchasing out of town, but, after my experience with ...

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DealerRater Feb 9, 2024

The dealership was nice. Plenty of inventory. Very easy to work with and Keviron Rollins was very helpful in getting us in a great vehicle for a good price.

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DealerRater Feb 8, 2024

They get to the work quickly and do a good job getting you on your way as soon as possible.

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DealerRater Feb 3, 2024

Michael Welsh helped me find my new vehicle. He was so patient,nice, and answered all the questions I have. I didn't feel pressured and they made this experience wonderful. I'm glad I chose them for my new vehicle. I would recommend them to others looking for a new car. Thank you Michael and the Werner Kia crew!

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DealerRater Jan 25, 2024

Great! They always take care of me and do a great job. Michael Wyre is the best!

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DealerRater Jan 24, 2024

AWESOME purchasing experience from the Werner Team…ESPECIALLY from Khadiayah ( Dee) Ellison. I would definitely recommend this dealership to a perspective buyer…and to Dee Ellison as a sales rep.

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DealerRater Jan 23, 2024

I am very satisfied with the service I received on my suv. Mr. Venderrick McCray did a good job.

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DealerRater Jan 20, 2024

It’s a ok great olace to go The service guy Michael W is the goat

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DealerRater Jan 20, 2024

As a walk in needing maintenance services done on my car, Werner Kia staff did an excellent job by getting me in and out. My wait time was a little less than an hour and a half. Mr. Michael Wyre in the service department, went over the services done on my car in detail and made sure I satisfied before leaving. My car drives smooth and sounds like a brand new car. Great team and outstanding customer service! Thank you Werner Kia.

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DealerRater Jan 18, 2024

I was impressed with Michael Wyre‘s professionalism and customer service. Thanks again Michael for your service!

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DealerRater Jan 10, 2024

Pleasure as always dealing with Mr Thompson ……….thanks for your patience and support service. I j

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DealerRater Jan 9, 2024

Cornelius Thompson is very friendly and professional he keeps you updated on what is going on

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DealerRater Jan 9, 2024

Friendly interaction with customers. Easy service for what I wanted. No hassle when picking up my car.

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DealerRater Jan 6, 2024

Just bought my 3rd Kia and I’ve been pleased with Werner Kia. Cornelius Thompson is a great service advisor.

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DealerRater Jan 6, 2024

I worked with Chad Dukes at Werner Kia in Tallahassee and he was great to work with. He and Leland listened to what I was wanting and they found exactly that. The time spent there was enjoyable. Not typically what I have said about car dealerships in the past.

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DealerRater Jan 2, 2024

I have dealt with Kia since I purchased my 2016 truck and is paid off...I chose to continue to come to Kia because Kia is the only service that worked on my truck...the main reason is because the employee Michael Wyre listens when I tell him about the problem I have with the truck and gives me a good understanding of the matter....his advice has given me great comfort when I come for service. I thank you Werner Kia for Michael Wyre and taking care of my service for many years and hopefully more to come..Claria Gibson

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DealerRater Dec 26, 2023

I came in for a recall on my 2017 Sportage engine and was helped by Michael Wyre. The repair took some time, but Michael kept me updated and made sure I had a loaner vehicle for the duration. They definitely do their best to make sure customers are taken care of and their attention to detail is appreciated!

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DealerRater Dec 23, 2023

Michael Wyre was beyond amazing and very helpful during my experience at Werner Kia. He continuously kept me informed about my car and the services being done. As well as broke down everything required during my service. He answered every question I had so that I understood.

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DealerRater Dec 13, 2023

Great service start to finish. Great pricing and great customer service. All the staff were pleasant and easy to deal with.

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DealerRater Dec 3, 2023

Michael Wyre and team helped get the extended warranty plan and engine replacement for my Kia Sorento which was an excellent benefit for me. They were very nice and professional along the entire months long journey.

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DealerRater Nov 30, 2023

It was okay. I sat in the car for 30 mins before they were able to take me my car, during those 30 mins 2 staff did check on me

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DealerRater Nov 28, 2023

Mario Rodriquez kept me informed about my service date and repair on my SUV. Service completed within hour and a half.

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DealerRater Nov 24, 2023

Jeremy Patterson was great, personable, friendly and courteous. He fit me into the schedule when I showed up for what I thought was my pre-scheduled oil change visit that the dealership supposedly scheduled me for when I bought the car, but apparently did not schedule me. Instead of turning me away, Jeremy put me on the schedule and I was in and out in no time at all. Thanks Jeremy

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DealerRater Nov 22, 2023

Front desk guys were super sweet and informative of what was going on with my car!

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DealerRater Nov 20, 2023

Jeremy Patterson was excellent. He made sure everything was perfect. It's the first time I've ever had a truly pleasurable experience. I highly recommend Werner KIA and be sure to ask for Jeremy if you want the best service!

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DealerRater Nov 19, 2023

Kia service was great! The waiting area was full of complimentary snacks and coffee. Daughter and I were occupied with TV

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DealerRater Nov 19, 2023

I appreciated the directness. They asked me my budget and I told them and without a doubt in their mind they found me my right car. They even were able to help me get it down to a price I can truly afford.

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DealerRater Nov 18, 2023

Great experience, quick response upon arrival and great customer service from the representative, he answered all questions, needed.

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DealerRater Nov 18, 2023

I had an awesome experience. The dealership was clean and comfortable and the service was prompt.

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DealerRater Nov 18, 2023

Great service, very knowledgeable and helpful. I would buy there again if I need to

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DealerRater Nov 17, 2023

Great service, and amazing customer support. Every time I need help or assistance I am instantly provided with such. I really appreciate the team.

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DealerRater Nov 16, 2023

Mr. Wyre took good care of me. He showed concern and made me feel very assured and welcomed.

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DealerRater Nov 16, 2023

Jeremy Patterson was super helpful and made sure to communicate everything that was happening with my car so that there were no surprises.

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DealerRater Nov 15, 2023

Great and on time service. Car was washed and cleaned in side. Lots of snacks and drinks available.

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DealerRater Nov 14, 2023

They were able to fix my flat tire and did so efficiently. They were great with communication.

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DealerRater Nov 14, 2023

Serviced my vehicle and had a great experience! Helped by Jeremy Patterson ! Job well done !

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DealerRater Nov 14, 2023

Service was great! Friendly service, reasonable pricing, comfortable waiting are. I highly recommend this dealership.

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DealerRater Nov 14, 2023

excellent service and attention, Very friendly staff, very comfortable waiting area, and my car was perfect

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DealerRater Nov 14, 2023

Great place to have your car maintain service. Cornelius Thompson was amazing at helping me understand the service my car needed because i really didn't understand all the lights on the dashboard.

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DealerRater Nov 13, 2023

They were super helpful and super informative and the person who helped me, Cornelius Thompson, was amazing

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DealerRater Nov 12, 2023

Extremely knowledgeable regarding their inventory and helped us pick out the best family car! They were patient and understanding and made us feel extremely comfortable with such a large purchase.

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DealerRater Nov 12, 2023

Werner Kia completed repairs in a timely manner. Thank you all for everything. Thankful to have my SUV back, running great!

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DealerRater Nov 12, 2023

Great job by Mario to start, David & Trei shuttle drivers and everyone at the dealership. Top notch service on the car and excellent customer service and attention to detail!

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DealerRater Nov 11, 2023

this is a great dealership. NO pressure salesman, willing to work with you on pricing.

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DealerRater Nov 11, 2023

The service team was very courteous and efficient. They went above and beyond to correct the issue with my vehicle

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DealerRater Nov 11, 2023

My experience was positive. The staff was professional, polite, and knowledgeable. I would definitely recommend to friends and family.

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DealerRater Nov 10, 2023

Polite and helpful service advisor but on the feedback form they filled out they said that my service was completed in one hour. The oil change service actually took two hours 15 minutes.

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DealerRater Nov 10, 2023

Really appreciate Werners’. They have exceptional service and employees. Mario was the one taking care of us yesterday . He was so pleasant and courteous. I enjoy every visit at Werners’ because of people like Mario.

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DealerRater Nov 9, 2023

The two gentlemen that assisted me with my service were very helpful. I came for one service, but they also took the time to inform me of other services I will need in the near future.

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DealerRater Nov 9, 2023

The service department especially Jeremy Patterson have gone above and beyond to meet our needs with our 2921 Kia Seltos

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DealerRater Nov 9, 2023

There’s always room for improvement in the appearance of the property. I like to see a clean and pristine place of business. I appreciate the service department and their work on my car. The care that Tim takes to speak about the service on my car. Very courteous and thorough.

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DealerRater Nov 8, 2023

I am satisfied with the purchase on the Kia and the service they provided for me.

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DealerRater Nov 8, 2023

We had a positive experience at the Werner Kia dealership. The staff was incredibly helpful and knowledgeable, guiding me through the car-buying process with patience and expertise. The sales team was not pushy, allowing me to take our time to make the right decision. Overall, it was a positive and enjoyable car-buying experience.

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DealerRater Nov 8, 2023

Venderick was very helpful. He was honest and timely with my inspection. Great customer service.

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DealerRater Nov 7, 2023

Tim is always very helpful, quick, and attentive when I come in! Happy to continue working with Tim and Kia Werner.

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DealerRater Nov 7, 2023

Derrick was very professional and polite and explained things as each step was done. He was very nice.

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DealerRater Nov 6, 2023

The dealership was very helpful and kind during the process of me buying a car.

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DealerRater Nov 6, 2023

The service was finished earlier than promised. They also washed the outside of the vehicle

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DealerRater Nov 6, 2023

Mario Rodriguez was our service advisor, we was extremely efficient and explained everything very well. He also helped us set up our next appointment and was overall extremely helpful.

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DealerRater Nov 6, 2023

Generally a good experience. The people were nice and did not provide a hassle experience

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DealerRater Nov 4, 2023

Drop off of my vehicle for application of Polycoat was easy and Russell explained what he was going to do. The vehicle was ready for pick up on time. I would also like to thank Owen for helping me with set up of my phone connection.

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DealerRater Nov 4, 2023

They were quick and did everything as it should be done with great customer service

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DealerRater Nov 2, 2023

Cornelius is great and very helpful as well as the other staff I don’t meet that works on my car.

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DealerRater Nov 2, 2023

Clean and safe place friendly staff, customer ride was safe and quick. Service was really quick.

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DealerRater Nov 2, 2023

Mario Rodriguez was great from check-in to check-out. I wish him well with the company.

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DealerRater Nov 1, 2023

Chad was FANTASTIC! The dealership met all my needs and did not apply high pressure tactics regarding my vehicle purchase. . I had no interaction with Marcos.

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DealerRater Nov 1, 2023

Nice very helpful staff, had a pleasant experience and got good fast service from the staff.

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DealerRater Oct 31, 2023

I have had issues here before, but this last service experience was great. Derrick took good care of me and they honored the timelines given.

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DealerRater Oct 31, 2023

Mario Rodriquez helped to meet our needs. This experience was hassle free and faster than expected.

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DealerRater Oct 30, 2023

The service here at Warner kia Tallahassee was great! I would recommend to anyone looking for a new vehicle

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DealerRater Oct 30, 2023

Always helpful staff at Werner Kia! They’ll work with you to make a deal worth your time and money!

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DealerRater Oct 29, 2023

Service was professional, prompt and any questions were answered and easy to understand terminolog. It was a very positive experience, and I definitely would recommend anyone bringing their vehicle to kia. I saw other models but they were receiving the same level of professional treatment. I really liked the feature that allowed me to make inquiries through the text. That was an added surprise.

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DealerRater Oct 28, 2023

Came back to Werner because of the great service. I always feel like the people at Werner listen to what I’m saying and what I want. Thank you to Keviron and Danny and Nick for everything!

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DealerRater Oct 28, 2023

Willing to work with financial assistance. Works in your favor. All admin very knowledgeable. Would definitely recommend.

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DealerRater Oct 28, 2023

Great service went above and beyond and would recommend to anyone looking for a vehicle

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DealerRater Oct 27, 2023

I absolutely love this dealership and i would be back to by another vehicle from there. Keviron Rollins was the best, I recommend him for anyone 🙂

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DealerRater Oct 27, 2023

I like the dealership . They can vacuum they cars better though when doing a courtesy wash

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DealerRater Oct 27, 2023

Jeremy was helpful and made sure I was satisfied. Explained well what my car needed done and was informational when I asked questions.

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DealerRater Oct 26, 2023

Service is always prompt & professional. You can’t find a better service manager than Tim.

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DealerRater Oct 25, 2023

Werner Kia prides itself on customer satisfaction. They are a very friendly and knowledgeable dealership.

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DealerRater Oct 25, 2023

background music is too loud needs to be lower so that people can talk NOW

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DealerRater Oct 24, 2023

Cornelius Thompson did a great job servicing my vehicle and making the process as smooth as possible.

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